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WBT: Client Successes

Fortune 500 e-Business Integrator With Federal Government Client Base

Project Summary: Since 2003, the ITS Team assisted this Client in meeting their requirement to convert a 5-day Instructor-led workshop into a blended learning solution comprising of elearning and instructor-led components. Our instructional designers worked with the client team to rework the curriculum and create a modular approach that would meet the needs of a broader audience. This transition to blended learning also created a revenue stream for the client.

The web-based courses were Level 2, including simulations, audio and testing. All courses are hosted in the LearnCentral LMS which is e-commerce enabled, providing both clients and employees with a simple way to buy and/or access the new content, launch elearning content, create transcripts, certificates and tracking for certification. Administrators use the LMS daily to manage all aspects of instructor-led events, and notifications are engaged to send both confirmations and reminders to students. The project has been a great success. The blended solution proved to be cost-effective for delivering content to multiple audiences and provided a just-in-time solution for integrating learning and new project assignments for the client. ITS continues our strategic partnership with this Client to develop additional eLearning courses and work on upgrades to existing content.

 

Custom eLearning Development - Global Manufacturer of In Vitro Infection Disease Diagnostics

Project Summary: For the past 8 years, the ITS Team has provided both hosting and proprietary web-based course development solutions to meet this client’s needs for migrating to new software and upgrading existing software. The user base included 5500 employees deployed globally. Our solution included both English and French versions of the courses, deployed on our multi-lingual LMS, Learn Central. Each solution is a Level 2 course, which includes simulations, audio and some flash content to encourage interactivity with the users for better retention. Final quizzes are also included to ensure users have achieved the learning objectives. Reporting is provided through the LMS to track completions, certificates and transcript data for compliance tracking. Average user cost per course is $3 - $5 annually.

Major North Carolina Healthcare Provider

Project Summary: ITS partnered with this Client to meet a specific project requirement of converting an instructor-led course on Health Insurance Portability and Accountability Act (HIPAA) to a web-based medium for existing and new employees. Course completion tracking was essential, so our LearnCentral LMS was also included in the solution. The project was successfully delivered on time and on budget. The client has realized measurable returns through reduced delivery costs while providing the ability to manage and track education compliancy in real-time.

 



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