World Leading Drug Development Services Company
Project Summary: In 2004, ITS was awarded a multi-year contract for providing desktop training services for the Client’s global workforce. Services include both elearning as well as instructor-led training for generic/off-the-shelf topics which were customized to meet their specific learning objectives. Training services are being delivered at 10 worldwide locations in multiple languages. Our LearnCentral LMS was also deployed for this Client to manage all program logistics, including a central registration system, wait listing, manager approval, and reporting. Our team also partnered with this Client to manage the entire training program, including providing audience assessments, surveys and recommended scheduling approaches based on user needs. ITS continues today as their prime partner in delivering all desktop learning services, including providing a mobile classroom to facilitate learning at remote sites. By providing both elearning and instructor-led solutions, ITS is helping this client reduce costs while offering learning to their entire global workforce.
Fortune 250 diversified energy company
Project Summary: ITS has partnered with this Client’s training and technical management departments to create custom curriculums, including Object Oriented technologies, Java, Web Development, .NET, project management and proprietary programs. Our solutions included custom roadmaps and role-based training curriculums for technical employees and a dedicated learning portal for students and managers to access specific information about each program. In addition, we created and implemented marketing campaigns for proprietary programs and managed scheduling and delivery of training events. Overall, our solutions resulted in up to a 40% cost savings from the previous year
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Worldwide Global Telecommunications Provider
Project Summary: Since1996, ITS has been one of three super suppliers when this Client consolidated their learning services vendors. Throughout this relationship, we have provided employee training programs via several delivery methods including instructor led, distance learning, Virtual and Web-based. Topics trained include: Technology (OO, Java, Linux, Programming languages) Customer Relationships, Services Orientation, Financial Overview, Supplier Engagements, and New Employee Orientation programs. As a result of using a blended approach to deliver services, our projects have been viewed as highly effective by the audience. In one scenario, by eliminating the need to travel executives for course delivery, the client realized a return on investment after only 1 delivery and scheduled a subsequent 25 deliveries over the next 9 months. Our services have also included managing several proprietary telecommunication training programs and providing local instructors in NC, Canada, Texas, Latin America, Beijing and the UK. Overall, our services have helped to drive down costs and improve the availability, quality and consistency of this Client’s training programs.
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